Information technology has become integral to all modern business operations, playing a crucial role in their growth and success. Organizations of all sizes, from small start-ups to large enterprises—rely on IT to streamline processes, improve communication, enhance productivity, and gain a competitive advantage in the marketplace.
However, it is critical that this IT infrastructure operates efficiently, reliably, and securely while adapting to changing business needs. In these times when businesses are running “lean”, there are no guarantees that enough of the right technical resources will always be available to optimize your IT environment. That’s where Epik Systems can help.
With a team of deeply skilled people, we effectively offer a range of solutions tailored to your specific needs. One size does NOT fit all:
IT Consulting Services
Epik provides expert advice to help businesses optimize their IT infrastructure. This includes assessing current systems, strategic planning and technology road mapping, business process analysis and optimization, and IT project management. We focus on improving IT alignment with business goals, reducing risk, increasing return on IT investments, and improving efficiency and productivity.
Managed IT Services
Epik offers continuous monitoring and maintenance of IT systems, providing a full range of support such as data backup, network management, and security solutions to ensure seamless business operations and reduce downtime.
Application Management
Epik will install, configure, and maintainyour essential applications, including Microsoft 365, Microsoft Power BI, and HubSpot. This includes patching, updates, and performance monitoring. We aim to reduce application downtime and improve user experience while increasing agility and responsiveness to business needs and lowering application ownership costs.
Cloud Services
Epik enables businesses to leverage cloud technologies for data storage, processing, and software solutions. This includes public, private, and hybrid cloud setups, migration, optimization, and management services. We can also provide infrastructure and application hosting on cloud platforms (e.g., AWS, Azure, GCP). Our clients can expect benefits such as scalability and flexibility, cost savings, improved resource utilization, and faster deployment.
Cybersecurity Services
Epik protects IT environments from cyber threats through risk assessments, the implementation of security measures, and ongoing monitoring. Services include firewalls, encryption, intrusion detection, proactive threat detection and prevention, and incident response strategies. We can also help with compliance audits. Working with us reduces the risk of data breaches and cyberattacks, improves compliance posture, and enhances data security and privacy.
IT Support and Helpdesk Services
Epik provides technical support, troubleshooting, problem resolution, and incident management to resolve IT issues for employees and customers through Tier 2 and Tier 3 helpdesk services (leaving Tier 1 support to the organization itself). We help improve user satisfaction and productivity, reduce IT support costs, and enable faster resolution of technical issues.
Network Management
Epik can design, implement, and manage reliable and secure network infrastructures, including LANs, WANs, and wireless networks, ensuring optimal connectivity and performance.
Data Backup and Disaster Recovery
Epik ensures critical business data is regularly backed up and can be quickly restored in the event of data loss or a disaster, minimizing downtime and data loss. We can plan, implement, and test disaster recovery and business continuity plans so that our clients have peace of mind knowing their business can recover quickly.
Software Development and Integration
Epik has an extensive custom software development and third-party software integration team to meet businesses' unique needs, from initial design and coding to testing and deployment. We also can provide product management and project management as required.
IT Infrastructure Management
Epik can manage and maintain essential IT components, including hardware, servers, and data centers, ensuring that the entire IT framework efficiently supports business processes. This includes proactive monitoring and maintenance of servers, networks, storage, and other IT infrastructure, as well as patching, updates, security management, and performance optimization. The goal is to reduce IT overhead and costs, improve system uptime and performance, and enhance security posture.
IT Staffing
Epik can provide skilled IT professionalson a temporary or contract basis, allowing access to specialized skills and expertise, reducing recruitment costs and time, and increasing flexibility to meet changing business needs. Examples of staff that we can provide include:
No matter where you are on your IT journey, Epik can support you at every step… as we have done for our other clients:
